Contextual Messaging
Lifecycle dialogs with customers are the hallmark of developing and maintaining brand loyalty. Communicate with your customers in a timely fashion through our Contextual Messaging Services (CMS). The OASIS CMS improves take-rates on extended warranties and computer tie-ins through timely custom messaging targeted to individual customers.
Contextual Message Opportunities
- Promote new services, software, and accessories in a contextual manner throughout the lifecycle of the customer
- Communicate with specific customer segments based on system configurations
- Improve tech support service levels through proactive messaging based on support trends
- Drive support traffic to the right support web pages and portals
- Convert support departments from loss centers to profit centers
- Instant Customer Surveys
- Manage and distribute warranty upgrades, and add on sales
- Empowers OEMs to be a friendly trusted, knowledgeable voice in the web wilderness